How the Big & Tall Box Works
Polished looks for work, the weekend, and everything in between handpicked from JCPenney's selection of Big & Tall brands.Get Started
Every item we send has been handpicked for you by a personal stylist from JCPenney’s selection of top Big & Tall brands. Welcome to having your own personal shopper.
You have 7 days to try on your clothes - just keep what you like and send back the rest. Push up, delay or skip shipments anytime and enjoy free shipping and returns, every time.
If we don't hear from you, we ship your clothes 48 hours after sending the preview.
Shipping takes 2-10 business days. Currently we ship to the US and APO/FPO addresses.
Return anything within the 7 day try-on period without charge. We only accept unused, unwashed, and undamaged returns.
Tags should be intact. Refunds and credits will be issued upon receipt of eligible returns. Returns requested after 30 days are refunded in store credit and subject to $10 restocking fee. If all items in an order are returned, your styling fee will not be refunded. There is no in-store return for items received through this service.
We offer free shipping both ways! Use the included prepaid return label and drop off at the nearest FedEx location.
Please don't drop off at self-serve drop boxes! This results in delays. Do NOT return items to a JCPenney store or jcp.com as they will not be accepted.